FAQ & Site Info

Contact

Contact Retro and Classic Flixs

For questions about a DVD, an existing order, or our store policies, send us a message through eCRATER or email us at:

[email protected]

We respond to messages within 24 to 72 hours.

For order inquiries, please include your eCRATER order number, the DVD title, and a brief description of your question or concern. Use the order number from your store confirmation rather than your PayPal transaction number.

If you are asking about a DVD before purchasing, include the title or a link to its listing so we can identify the correct edition.

Please see our FAQ and Terms pages for cancellation and replacement policies.